ZingThis AI – Privacy Policy

ZINGTHIS AI

PRIVACY POLICY

Operated by ZingThis, LLC

Effective Date: April 20, 2025

Last Updated: April 5, 2026

Applies to: zingthis.ai and all associated subdomains and services

1. Introduction

ZingThis, LLC (“ZingThis,” “we,” “us,” or “our”) is committed to protecting your privacy and ensuring you have a positive experience when using our Services.

ZingThis AI is our AI visibility consulting agency operating at zingthis.ai. This Privacy Policy applies exclusively to ZingThis AI and all services operating under the zingthis.ai domain.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Services. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

1.1 Platform Overview — ZingThis AI

ZingThis AI is an AI visibility consulting agency specializing in Answer Engine Optimization (AEO), Generative Engine Optimization (GEO), Semantic SEO, Entity SEO, structured data implementation, and AI discoverability strategy. Our services help businesses and professionals become discoverable, citable, and recommendable by AI platforms including ChatGPT, Google AI, Gemini, and Perplexity. Services include:

  • Starter Audit — $97 one-time AI visibility audit with video walkthrough and written fix checklist
  • Deep Audit + Roadmap Call — $297 one-time comprehensive audit plus 30-minute live implementation call
  • Monthly Retainer — $500+/month done-for-you AI visibility implementation and monitoring
  • The AI Visibility Kick — $97 one-time DIY digital product for local businesses
  • The AI Authority Kit — $97 one-time DIY digital product for coaches, consultants, and experts

1.2 Related Services — Separate Platforms

ZingThis AI operates separately from ZingThis LegacyLoop (zingthis.com) and ZingRally (zingrally.com), both of which are separate services operating under ZingThis, LLC. Each platform has its own dedicated Privacy Policy and legal disclosures. This Privacy Policy does not govern data collected through zingthis.com or zingrally.com.

2. Information We Collect

We collect information that identifies, relates to, describes, or could reasonably be linked with a particular consumer, household, or device (“Personal Information”). We collect the following categories:

2.1 Information You Provide to Us

  • Contact and Inquiry Information: Name, email address, phone number, business name, website URL, and service area provided through our contact form or audit intake questionnaire
  • Business Information: Information about your business that you provide for the purpose of receiving an AI visibility audit or consulting service, including your industry, target market, geographic service area, and existing digital presence
  • Payment Information: Billing details necessary to process audit and service purchases. ZingThis AI does not store complete credit card numbers — all payment processing is handled by Stripe
  • AI Visibility Score Tool Responses: Yes/no responses you provide through our self-assessment score tool on the website. These responses are used solely to generate your on-screen score and are not stored or linked to your identity unless you subsequently submit a contact form
  • Communications: Information you provide when contacting us for support, scheduling calls, or otherwise communicating with us including email correspondence and call notes
  • ZAI Tool Interactions: Messages and queries you submit to ZAI, our AI visibility analyst tool, for the purpose of analyzing your business’s AI discoverability
  • Surveys & Feedback: Information provided when participating in surveys, promotions, or service feedback requests

2.2 Information We Collect Automatically

  • Usage Information: Pages visited, features used, time and duration of visits, and content viewed on zingthis.ai
  • Device Information: Device type, operating system, browser type, IP address, device identifiers, and mobile network information
  • Location Information: General location derived from your IP address. We do not collect precise geolocation data
  • Cookies & Similar Technologies: Cookies, web beacons, pixels, and similar tracking technologies — see Section 7

3. How We Use Your Information

3.1 To Provide and Maintain Our Services

  • Operate, maintain, and provide ZingThis AI consulting and digital products
  • Process service purchases and deliver audit reports, video walkthroughs, and digital products
  • Schedule and conduct Roadmap Calls and consulting sessions
  • Manage monthly retainer engagements and track implementation progress
  • Respond to your inquiries, comments, questions, and support requests
  • Communicate with you regarding your audit status, deliverables, and service updates

3.2 For Research and Development

  • Improve our consulting methodology, develop new service offerings, and enhance our digital products
  • Understand how visitors access and use our website
  • Generate aggregated, non-identifying analytics and statistics
  • Improve ZAI’s ability to analyze AI visibility signals — using aggregated and anonymized data only

3.3 For Marketing and Communications

  • Market and promote ZingThis AI services and digital products
  • Send promotional communications about new services, resources, and AI visibility insights (if you have not opted out)
  • Follow up on audit inquiries and unconverted contacts with your consent

3.4 For Compliance, Fraud Prevention, and Safety

  • Protect against fraudulent, unauthorized, or illegal activity
  • Comply with our legal obligations and enforce our Terms of Service
  • Protect the rights, privacy, safety, and property of ZingThis, our clients, and others

4. How We Share Your Information

4.1 With Service Providers

We share information with third-party providers who perform services on our behalf, including payment processors, email delivery providers, website hosting providers, analytics providers, and scheduling tools. We require all service providers to respect the security of your Personal Information and treat it in accordance with applicable law. We do not allow service providers to use your Personal Information for their own purposes.

4.2 With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

4.3 For Business Transfers

If ZingThis is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, your Personal Information may be transferred as part of that transaction. We will notify you of any such transfer and any resulting changes to applicable policies.

4.4 For Legal Purposes

We may access, preserve, and disclose your Personal Information to comply with applicable laws, enforce our Terms of Service, detect or prevent fraud, or protect the rights, property, or safety of ZingThis, our clients, or others.

4.5 Aggregated or De-Identified Information

We may share aggregated or de-identified information that cannot reasonably be used to identify you, with third parties for research, marketing, analytics, and service improvement purposes.

4.6 Client Business Data — No Third-Party Sharing

Business information, website content, audit intake data, and digital presence information you provide to ZingThis AI for the purpose of receiving an audit or consulting service will not be shared with any third party other than service providers directly involved in delivering your service. We do not sell, license, or share client business data for marketing, advertising, or any commercial purpose.

4.7 Text Messaging Data Protection

All of the above sharing categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties and is used solely for the purpose of sending you requested communications.

5. Your Privacy Rights and Choices

Depending on your location, you may have the following rights regarding your Personal Information:

5.1 Access and Data Portability

You have the right to request access to the Personal Information we collect about you and to receive a copy in a structured, commonly used, machine-readable format.

5.2 Correction Rights

You have the right to request that we correct inaccurate Personal Information we maintain about you.

5.3 Deletion Rights

You have the right to request that we delete your Personal Information, subject to certain exceptions permitted by applicable law, including our obligation to retain records related to paid service engagements for tax and legal compliance purposes.

5.4 Restriction and Objection Rights

You have the right to request that we restrict processing of your Personal Information or to object to our processing of it.

5.5 Opt-Out Rights

You have the right to opt out of: the sale or sharing of your Personal Information to third parties; the processing of your Personal Information for targeted advertising; and the use and disclosure of your Sensitive Personal Information for purposes beyond those necessary to provide the Services. To opt out of marketing communications, click the unsubscribe link in any marketing email or contact us at [email protected].

5.6 How to Exercise Your Rights

To exercise any of the rights described above, please contact us by:

We will respond within the time period required by applicable law. We may need to verify your identity before processing your request. You will not be discriminated against for exercising any of these rights.

6. Data Retention

We will retain your Personal Information for as long as necessary to fulfill the purposes for which we collected it — including to provide you with the Services, comply with legal obligations, resolve disputes, and enforce our agreements.

  • Contact and inquiry data — 2 years from last contact, then deleted
  • Audit and service engagement records — 7 years for tax and legal compliance
  • Payment records — 7 years as required by U.S. tax law
  • ZAI tool interaction data — 90 days, then anonymized or deleted
  • Website analytics data — up to 24 months in aggregated form

When we no longer need your Personal Information, we will securely delete or anonymize it. If deletion is not immediately possible (for example, data stored in backup archives), we will securely isolate it from further processing until deletion is possible.

7. Cookies and Similar Technologies

7.1 What Are Cookies

Cookies are small text files placed on your device when you visit a website. They allow the website to recognize your device and remember information about your visit, such as preferences and settings.

7.2 Types of Cookies We Use

  • Essential Cookies: Necessary for the operation of our website. Without these, our website cannot function properly
  • Preference Cookies: Allow our website to remember your choices and preferences
  • Analytics Cookies: Collect information about how visitors interact with our website to help us understand and improve it
  • Marketing Cookies: Track online activity to help us deliver more relevant content and measure campaign effectiveness

7.3 Your Cookie Choices

Most web browsers allow you to control cookies through their settings. However, blocking all cookies may prevent some parts of our website from functioning properly.

7.4 Do Not Track Signals

We do not currently respond to Do Not Track signals or similar mechanisms transmitted by web browsers, as there is no accepted industry standard for responding to such signals.

7A. Third-Party Platform Technologies

The ZingThis AI website and services use the following third-party services to operate. Each service may collect data as described below:

7A.1 Stripe (Payment Processing)

We use Stripe to process all service and digital product purchases. When you make a payment, Stripe collects and securely processes your payment card information, billing address, and transaction data directly. ZingThis AI does not store your complete payment card numbers or sensitive financial credentials. All financial data transmitted through Stripe is encrypted and handled in accordance with PCI DSS standards. For more information, see Stripe’s privacy policy at stripe.com/privacy.

7A.2 Wistia (Video Hosting)

We use Wistia to host and deliver video content on zingthis.ai, including audit example videos and demonstration content. When you view a Wistia-hosted video on our website, Wistia may collect your IP address, browser type, device information, and video viewing behavior for the purpose of delivering and improving video performance. For more information, see Wistia’s privacy policy at wistia.com/privacy.

7A.3 Contact Form and Scheduling Tools

We use third-party form and scheduling tools to collect audit intake information and schedule consulting calls. These tools process the contact information and business details you provide. We use this data solely for the purpose of delivering the service you requested. All form data is transmitted securely and stored in accordance with applicable privacy law.

7A.4 ZAI — AI Visibility Analyst Tool

ZAI is ZingThis AI’s proprietary AI-powered visibility analysis tool embedded on our website. When you interact with ZAI, your messages and queries are processed to generate AI visibility analysis responses. ZAI interactions may be reviewed by ZingThis AI for quality assurance and service improvement purposes. ZAI interaction data is retained for 90 days then anonymized or deleted. Your ZAI interactions will not be used to train third-party general AI models without your explicit consent.

7A.5 Analytics (Website Performance)

We may use analytics tools to understand how visitors interact with our website. Analytics data is collected in aggregated, non-identifying form. We do not use analytics data to build individual behavioral profiles or for targeted advertising.

8. AI Tools and Data Usage Policy

ZingThis AI uses AI-powered tools in the analysis and delivery of our services. The following principles govern how we use AI tools in relation to your data:

  • Data you submit through our website, contact forms, audit intake questionnaires, or ZAI tool interactions will not be used to train third-party AI models without your explicit written consent
  • ZingThis AI does not use client business data to develop, improve, or train generalized artificial intelligence or machine learning models
  • AI-generated analysis and recommendations are reviewed by Adrienne Robinson-Clarke before delivery to clients as part of a paid audit or consulting engagement
  • AI tool outputs may contain limitations or inaccuracies. ZingThis AI does not warrant the completeness or accuracy of any AI-generated analysis provided as a supplemental tool
  • We do not use data obtained through any third-party API in a manner that violates that platform’s terms of service or privacy policy

9. Data Security

We have implemented appropriate technical and organizational measures designed to protect the security of your Personal Information, including encryption of data in transit, access controls limiting internal data access, secure storage of client business files and audit deliverables, and regular review of security practices. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

10. International Data Transfers

Your Personal Information may be transferred to, stored, and processed in countries other than the country in which you reside. These countries may have data protection laws different from the laws of your country. Where we transfer your Personal Information internationally, we will take appropriate safeguards, including European Commission-approved Standard Contractual Clauses, UK Government-approved Standard Contractual Clauses, adequacy decisions issued by relevant data protection authorities, and Binding Corporate Rules or other legally valid transfer mechanisms. For more information, please contact us at [email protected].

11. Children’s Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect Personal Information from anyone under 18 years of age. If you are a parent or guardian and believe your minor child has provided us with Personal Information, please contact us at [email protected] and we will immediately delete such information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you through our Services or by other means, such as email. We encourage you to review this Privacy Policy periodically.

Your continued use of our Services after any changes constitutes your acceptance of the revised Privacy Policy.

13. California Privacy Rights (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), provides you with specific rights regarding your Personal Information.

13.1 Right to Know and Access

You have the right to request disclosure of the categories of Personal Information we have collected about you, the sources, our business purposes, the categories of third parties with whom we share it, and the specific pieces collected over the past 12 months.

13.2 Right to Delete

You have the right to request deletion of your Personal Information that we have collected and retained, subject to certain exceptions including our legal obligation to retain service engagement and financial records.

13.3 Right to Correct

You have the right to request that we correct inaccurate Personal Information we maintain about you.

13.4 Right to Opt-Out of Sale or Sharing

We do not sell your Personal Information for monetary consideration. To exercise your opt-out right, email us at [email protected] with the subject line “Do Not Sell or Share My Personal Information.”

13.5 Right to Limit Use of Sensitive Personal Information

You have the right to limit the use and disclosure of your Sensitive Personal Information to purposes necessary to provide the Services.

13.6 Right to Non-Discrimination

You have the right not to receive discriminatory treatment for exercising any of your CCPA rights.

14. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have certain rights under applicable data protection laws including GDPR.

14.1 Legal Basis for Processing

We process your Personal Information based on: performance of a contract (e.g., delivering your purchased audit or consulting service); legitimate interests (e.g., improving our services and detecting fraud), where your rights do not override those interests; consent, which you may withdraw at any time; and legal obligation, to comply with applicable law.

14.2 Additional Rights

You also have the right to object to processing based on legitimate interests, the right to restriction of processing, and the right to lodge a complaint with a supervisory authority in your country of residence, place of work, or where an alleged infringement occurred.

15. Data Protection Officer

We have appointed a Data Protection Officer responsible for overseeing our privacy practices. If you have questions or concerns about this Privacy Policy, please contact our Data Protection Officer at: [email protected].

16. Incident Response

In the event of a data breach that may affect your Personal Information, we will notify you and relevant authorities as required by applicable law. We maintain incident response procedures to address potential data security incidents promptly and effectively.

17. Contact Us

If you have any questions, comments, or concerns about this Privacy Policy or our privacy practices, please contact us at:

  • Email: [email protected]
  • Phone: 202-681-2778
  • Web: https://zingthis.ai/contact-us/
  • Location: Chevy Chase, Maryland  ·  Serving Clients Nationwide

© 2025–2026 ZingThis, LLC. All Rights Reserved.

ZingThis AI  ·  zingthis.ai  ·  AI Visibility Consulting  ·  Chevy Chase, Maryland

This document works in conjunction with the ZingThis AI Terms of Service. For ZingThis LegacyLoop legal documents, visit zingthis.com. For ZingRally legal documents, visit zingrally.com.